Actionpoint, incorporated in England, is the data controller, if you have any requests about your personal data or queries about how we handle it you can contact us by emailing email@example.com or by post to Actionpoint, Chestnut Court Otterham Quay Lane Rainham Gillingham Kent ME8 8AS.
We will process your personal data in accordance with the services we provide and the lawful bases identified below.
|Activity||Why we need to process your personal information||Lawful basis to process personal information|
|Making an application to join Actionpoint||Processing your employment application
Provide you with information relating to employment
|Purchasing products and services from Actionpoint||Processing your company and contact information||Contract|
|Email marketing to business contacts||To send information and marketing messages by email||Legitimate interest|
|Email marketing where consent has been given||To send information and marketing messages by email||Consent|
|Postal Marketing||To send occasional marketing communications by post||Legitimate interest|
|Segmentation, analytics, marketing profiling||To provide targeted and appropriate marketing messages||Legitimate interest|
|Registering for an event||Provide you with information relating to the event||Contract|
The legal basis on which we rely are:
Processing of your personal data is necessary for us to administer the pre-contract and contractual relationship between ourselves and our suppliers/customers in connection with the performance of a contract.
We will use legitimate interests to send occasional marketing by post or email and for segmentation and profiling in order to send relevant targeted communications. Our legitimate interests are to communicate with our customers and other businesses to keep them informed, to grow our business and promote best practice in the marketing industry.
Processing your personal data
We conduct basic profiling for our marketing purposes to ensure relevant and targeted communications. This might be in the form of segmentation based on location or stated interests.
We would like to use your personal data to send you details of products or services that we offer that we have identified as likely to be of interest to you. We will only send you information in line with the preferences you indicated when you provided the personal data.
If at any point you would like to opt-out of receiving communications from us or would like to change the channels (such as email or post) that we use to contact you please contact us at firstname.lastname@example.org or by post to Actionpoint, Chestnut Court Otterham Quay Lane Rainham Gillingham Kent ME8 8AS
Recipients/categories of recipients
In carrying out our business including our obligations to you, we may use sub-contractors. These will be businesses such as mailing houses, email broadcasters, marketing agencies and may include compliant organisations based outside the EU such as Google. We will ensure that they respect your privacy and abide by all data protection laws.
We will keep your personal data in connection with the services for which it was collected for an appropriate period of time and in accordance with our data retention policy. A copy of this policy can be obtained by emailing email@example.com
In terms of personal data we use for marketing, we will keep this data for as long as we are able to market to you and if you withdraw your consent or opt-out of marketing communications, we will keep your contact details only to ensure that we do not contact you again for marketing purposes.
Data subject’s rights
You have rights in respect of your personal data. If you wish to exercise any of these rights, we will first need to complete a Subject Access Request, available from firstname.lastname@example.org and confirm your identity before we can consider your request. This confirmation will require two forms of ID, one of which should be a passport or birth certificate, the other could be a driving licence or utility bill.
If you want to exercise this right, please contact us by emailing email@example.com or by post to Actionpoint, Chestnut Court, Otterham Quay Lane, Rainham, Gillingham Kent ME8 8AS If you want to know more about this right, the ICO has more guidance on their website, which you can access by clicking here.
Processing based on consent
Where we process your personal data based on your consent you have the right to withdraw that consent at any time without reason. You can opt-out by using the unsubscribe/opt-out in any marketing we send you and you can contact us using the contact details above.
The right to lodge a complaint to the supervisory authority
If you are unhappy with any aspect of our handling of your data you can make a complaint to the Information Commissioner’s Office, by clicking here.
We are committed to protecting your privacy.
IP address lookup
Our company uses third parties to provide information about visitors to our websites. When you visit our websites, we will record your IP address. This address will be matched against public and proprietary IP address databases to provide us with information about your visit. This information may identify the organisation to whom the IP address is registered but not individuals. In some limited cases i.e. single person companies, it may be possible to identify personal data from publicly available ICANN data.
Website cookies and link tracking
Cookies allow us to provide important site functionality so you don’t have to re-enter lots of information. They also allow us to remember what links and pages have been clicked or viewed during a session. If you have provided us with personal data, completing a contact form, for example, we may associate this personal data with other information. This will allow us to identify and record what is most relevant to you.
Most web browsers allow user privacy settings to block either all cookies or third-party cookies. Blocking cookies will, however, have a negative impact upon the usability of many websites, including this one. Please visit www.aboutcookies.org for comprehensive information on how to change your cookie settings in a wide variety of different web browsers.
We use a combination of both session and persistent cookies. Session cookies keep track of your current visit and how you navigate the site, persistent cookies enable our website to recognise you as a repeat visitor when you return. The session cookies will be deleted from your computer when you close your browser. Persistent cookies will be removed on a pre-determined expiry date, or when deleted by you.